The following conditions will be applicable to all orders placed through our website or APP.
By placing an order you confirm that you agree with the general conditions and state:
• Who understands and understands the conditions set forth herein.
• Who is of legal age.
• All published prices include taxes. You will receive with the order an invoice with the taxes broken down. When placing an order the buyer expresses his will to acquire the merchandise.
• CAJAS Y MOTORES reserves the right to modify prices, either for reasons of updating suppliers, specific promotions or currency exchange, as well as the content and portfolio of brands and products, for updating and improving the user experience.
DEFINITION OF OUR PRODUCTS / SERVICES
Cajas y Motores sells / repairs Transmission gear boxes, engines, groups, transfers and spare parts. The engines, transfers and transmission boxes can be rebuilt, repaired or second-hand depending on what the customer wants to acquire. The spare parts are new and the groups are checked second-hand.
Those gearboxes and reconstructed transfers are reviewed by our team of technicians. All parts that have deficiencies are replaced by new parts (seals, bearings, shafts, pinions, chains, etc ...)
In the case of rebuilt engines, we always replace the old parts with new ones for connecting rod bushings, bed bushings, segments, cylinder head planning, valve seals. If other parts have deficiencies, they will also be replaced by new ones.
USE OF THE WEB PAGE AND APP
Access to the website or mobile applications are recorded in this document, which you accept at the time you register as a user.
To place an order you must register, for this, some fields that are indispensable will be mandatory. You will be responsible for keeping both your password and your account details secret. The password is confidential and you should not share it with third parties so that they can make purchases on your behalf. If you do not remember the access data, we can send them again. "CAJAS Y MOTORES" is not responsible for damages caused by misuse or loss of password.
CajasyMotores.com will supply the products to the customer in accordance with the terms and conditions contained in these General Conditions of Sale of spare parts.
Every order will be formulated using the ways indicated in the previous section. In the event that the route chosen by the client is the Website, you must follow the instructions indicated therein, specifying the following information:
Selection of the product you wish to purchase and shipping method (costs derived from the corresponding transport company).
Customer contact information.
Place of delivery.
For the purposes of these General Conditions of Sale, it is established that only the one containing the related elements in the previous points will be considered as an order. Any order that does not contain such elements (1, 2 and 3) may be directly ignored by CajasyMotores.com.
It is clarified that it is the sole and exclusive responsibility of the client:
Assess the characteristics of the product according to its technical specifications and depending on the needs or requirements to which it will be destined or installed.
Determine that the product supplied by CajasyMotores.com is suitable for the correct maintenance and / or repair that will be carried out with it, assuming the customer responsibility for its validity in any case.
As a consequence of the foregoing, the client exempts CajasyMotores.com from any valuation, verification and / or supervision of the validity of any product, as well as for the purpose for which it is to be used or installed.
Once the corresponding order has been made by the customer and accepted by CajasyMotores.com, he will be obliged to receive the corresponding products and pay for them. Likewise, it is understood that once the payment of the total amount of the order specified in the corresponding budget has been made, the customer has read, agrees and accepts the conditions of sale published on this same page.
Shipping times for products in stock will be between 4 and 5 business days. This is as a general rule, in case there is any type of delay, you will be notified by email or phone giving you the possibility to cancel the order and obtain the refund of the purchase amount immediately. For products that must be ordered on request, it will depend on the manufacturer, in these cases we will give delivery date. In case the product is not in stock temporarily, you will be notified beforehand in case you wish to cancel the order or wait.
Shipments to Ceuta, Melilla, as well as shipments to non-EU countries, have Customs expenses and taxes that each zone and Country establishes, these Customs expenses and taxes are the responsibility of the recipient (customer). In no case will Boxes and Motors take over.
When there is a problem with stock breaks, we would contact the customer to notify them and that they decide whether to proceed with the order.
The prices of our products on the web are expressed in Euros with VAT included. In addition, for all orders that come from the online store,
For orders not coming from the online store in which the shipping weight exceeds 200 Kg, additional costs may apply. Check with our commercials, if necessary, the price of the mentioned increase.
The exact transport prices will be fixed on the web once the user details the destination of the merchandise.
In addition, shipping prices may be altered depending on the volume and distance between the supplier's warehouse and the customer's delivery address. These variations will always be communicated by CajasyMotores.com prior to the formalization of the order and will be indicated in the initial purchase budget.
When, for reasons attributable to the buyer, it is necessary to repeat the shipment made or to collect the products to which he has expressed his decision to withdraw, the selling party may incur the additional expenses arising from such shipment.
In those cases in which the return of a product is made within its warranty period, the selling party may or may not affect the buyer, depending on the final resolution, the cost of shipments.
Whatever your country of origin, all orders are payable in Euros.
CajasyMotores.com reserves the right to modify its prices at any time, although the products will always be billed based on the rates in force at the time of the order.
A- INCOME OR BANK TRANSFER: FOLLOW THESE STEPS:
1-Order through the web by selecting the bank transfer option.
2- Then you will receive an email with the bank account number ..
3- At that time you can already make the payment if you wish.
B- CARD PAYMENT:
Payment by credit card (secure electronic payment):
All transactions are made in Spain.
Servired System incorporates secure electronic payment in all stores of its Virtual POS (Redsys), supporting the international protocols Verified by Visa and MasterCard SecureCode (both based on 3D Secure technology).
With the payment by credit / debit card, you will obtain a form of immediate payment, totally secure and verified directly with the La Caixa system. All payments made through this form are subject to the Secure Electronic Commerce System, which is based on the issuer of the card (bank or savings bank) identifying the cardholder before authorizing the payment via the Internet and if it is Accepted will be sent to us automatically and instantly. In no case, neither we nor third parties will have access to the card information used to perform the operation, being at all times a confidential and secure payment by the customer.
Thus the purchase is made at the time of placing the order.
How secure electronic payment works:
It is based on the identification of the user at the time of using his card to make a purchase. Depending on the bank, the gateway may request, apart from the normal card data, a pin code, password or mobile confirmation (security code validation by SMS to be entered), which are data that the holder of the card you already know when you have registered your card in your bank.
How to register in Secure Electronic Commerce:
If you are not registered in Secure Electronic Commerce you simply have to contact your financial institution and register your card service for online purchases.
PayPal Holdings, Inc. is an American company that operates a worldwide online payment system that supports money transfers between users and serves as an electronic alternative to traditional payment methods such as checks and money orders.
¿Cómo pago mis cuotas?
La primera cuota se te cargará tras indicar los datos de tu tarjeta bancaria en el último paso de tu solicitud de financiación.
Se te cargarán automáticamente las mensualidades en la tarjeta que nos proporciones durante la contratación.
Si aún tienes alguna duda puedes contactar con nosotros a través del email email@example.com
¿Desde cuándo puedo amortizar o adelantar mis mensualidades?
Puedes adelantar o amortizar tus cuotas desde el primer momento en que tu financiación es aprobada.
Si aún tienes alguna duda puedes contactar con nosotros a través del email firstname.lastname@example.org
¿Puedo adelantar mis pagos pendientes?
«¡Por supuesto! Puedes amortizar en cualquier momento tus pagos pendientes y finalizar tu financiación. En caso de avanzar la totalidad de las cuotas, los intereses totales a pagar disminuyen, pagando solo los intereses en relación al tiempo que has tenido la financiación.
Si aún tienes alguna duda puedes contactar con nosotros a través del email email@example.com »
¿Existen costes adicionales si me retraso en el pago de algunas de las cuotas?
En el caso de que no podamos cargar total o parcialmente tus mensualidades, deberás abonar una penalización de 20 euros por cuota impagada hasta un máximo de 40 euros. Además, por cada día de retraso en el pago de las cuotas, deberás abonar un interés de demora, sobre el importe de la financiación pendiente, de un 2% máximo sobre el interés remuneratorio. Si aún tienes alguna duda puedes contactar con nosotros a través del email firstname.lastname@example.org
Para más información: https://www.pagantis.com/es/particulares/faqs/
DISTRIBUTION: NOTES TO TAKE INTO ACCOUNT:
- In the delivery document of the carrier that must be signed, it must be verified that the merchandise delivered is correct. The signing of the delivery document, if the corresponding incident is not recorded, implies the client's agreement with respect to the goods ordered and received.
- Both to make the insurance effective and to correct any error in the delivery, it is an indispensable condition that any incident regarding the received merchandise or its packaging be recorded in the observations section of the carrier's delivery document. Likewise, it is essential that such incidence be communicated to CAJAS Y MOTORES within a maximum period of 24 hours.
-Do not include seals or labels or write any notation on the packaging.
In the event that there is a case return, the delivery pallet of the box must be used for the return or otherwise a similar pallet.
Keep in mind that the case of the box or motor to be returned must be empty of any type of liquid / oil, etc. You must also fix the box or motor to the pallet by wire. Please cover the motor or box with protective material such as bubble paper or similar.
VERY IMPORTANT RECOMMENDATION:
Before receiving the merchandise, make sure that it has not been mistreated and ALWAYS indicate in the delivery note of the carrier "Material pending review". In case of damage, please send us the copy of it in 24 hours. For timely claim.
Your warranty rights and your claim
Please visit the guarantees section where the corresponding guarantees are established in detail.
RETURNS AND DISSENT RIGHTS
In the case of purchase made directly by the CONSUMER, he will have the right to exercise his right of withdrawal, without justification, within a maximum period of 14 calendar days, counted from the receipt of the product. See guarantees. The right to disagreement does not apply to purchases or acquisitions made between professionals and / or companies, only and only to the FINAL CONSUMER,
The conditions, obligations and characteristics of the right of withdrawal can be consulted in the corresponding Legislative Royal Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other laws complementary.
In case of return, cAJAS Y mOTORES, will send an e-mail to the BUYER; to indicate the reason for the return and the order number.
Once THE BUYER has received by e-mail the authorization number (key) will send to the address specified in the e-mail the products returned to postage due, that is to say without any cost to the customer as long as the product is not returned due to a break, problem caused by the customer
In the event that, when placing the order, the consumer had expressly opted for a more expensive delivery method than ordinary delivery, the entrepreneur is not obliged to reimburse the additional cost derived from the delivery mode chosen by the consumer.
The product must be returned in its original packaging, keeping all its parts, accessories or any additional item not invoiced and included in the original shipment as a donation, and in perfect condition. Otherwise, the decrease in value of the product that has been caused by the lack of packaging, the lack of parts, accessories or any other additional item included in the original shipment may be deducted from the amount to be reimbursed to the consumer. Likewise, the consumer will be responsible for the decrease in value caused by the incorrect handling of the product.
The reimbursement will be made through the same means of payment used in the initial transaction within a maximum period of 14 days from the date of notification of withdrawal. This reimbursement may be withheld until the returned goods have been received, or until the customer has presented proof of the return of the goods, depending on which condition is met first.
The right of withdrawal may not be exercised in the following cases:
Products made expressly in accordance with the client's specifications or clearly customized. This group of products includes those gearboxes, engines and / or transfers that have been rebuilt and / or repaired,
Products subject to repair / reconstruction service on the client's helmet.
Likewise, we provide the user with the link to the online dispute resolution platform developed by the European Commission.
If it is necessary to change or return the product, proceed according to the following procedures:
Return the product in perfect condition and without use marks. In addition, it is also necessary to return the original packaging as otherwise the product could suffer depreciation. If you do not have the original packaging, we recommend that you contact our sales team in order to agree on the best way to make the shipment.
Contact us to request the collection of the package, once prepared, so that we send to our transport agency to pick up the product.
Deliver the package.
After receipt of the piece and its verification by the Technical Department, we will proceed to check if we have in stock of products to make a change and otherwise we will refund the amount by bank transfer as long as the conditions for its return are met .
The Technical Department will notify the client and through a report, the possibility of the change of the piece, the return of the amounts paid by the same in case of not having in stock of material to make the change or cancellation of the corresponding guarantee.
Important! In order for the return and / or guarantee to be accepted, it is essential:
That the piece is in perfect condition, that it has not been manipulated and that there are no remains of assembly. In addition, it will be necessary to prove that the installation has been carried out by an authorized professional.
Only the guarantees in which the failures have been caused by a defect of the piece or an incorrect assembly of the same during its manufacturing process, never by a misuse and / or installation, lack of lubrication, etc. will be met. The duration of the guarantee will correspond to those established in these conditions of sale, depending on the nature of each type of product (new, rebuilt, second-hand and
The promotions are not cumulative. No promotion will be combinable with any other, if you have a discount coupon, it will not be accumulated to other promotions, so you can only use it when there is no current promotion. The points of the coupons are accumulated through our points system of the App or the web. Discount coupons are only issued by Ca and never by third-party platforms.
LEGISLATION AND JURISDICTION
Any controversy or conflict that may arise as a result of the use of the website and / or App, will be resolved in accordance with the legislation in force in Spain, subject to the jurisdiction and competence of the Courts and Tribunals of Alicante, expressly waiving the User to any other jurisdiction or jurisdiction that may correspond by law.
Shipping times for products in stock will be between 4 and 5 business days. In case these deadlines cannot be met, the customer will be notified and given the possibility of returning the purchase amount immediately.
As a general rule, the products shown here are in stock, except for specific stock breaks.
For products that must be ordered from the different manufacturers, it will depend on that manufacturer, ranging between 7 and 15 estimated working days, this information will be recorded in those products that have to be ordered on request. In case the product is not in stock temporarily, you will be notified beforehand in case you wish to cancel the order or wait.
Budgets are not orders or an invoice. It is our best estimate at the total price to complete the work indicated above, based on our initial inspection, but may be subject to change. If prices change or additional parts and labor are required, we will inform you before proceeding with the work.
Budgets are valid for one month
No budget will be a commitment on our part until we have reliable notification of having received the amount of said proposal.
In the budgets we include the broken down transport.
The budgets are based on the information that the client provides us, in case there is erroneous or not complete information on the part of the client, Boxes and Motors are not responsible for the extra costs that this could entail.